Home > Products and services > Business process management

Business process management

Now that your information or paper document has been converted into an image, and the information captured, it can still be passed around the business – but with a whole raft of powerful new benefits with the help of business process management solutions.

To begin with, many previously manual tasks can now be automated – for example, a database or system lookup – or decisions made on the basis of scorecards.

Information can be more easily shared, not just among staff, but also with third parties, to enable faster, better informed decision making. You choose how the information circulates – email or fax. Either way, it’s at the push of a button.

You can monitor and manage business processes more easily, adding huge value to the business. Automation allows the creation of a “dashboard” – an easy-to-read set of gauges that allow you to see at a glance how selected business processes are going and how individuals and teams are performing.

As an example, you will be able to see how long an individual has worked on a specific task, how many he has waiting, where he has sent them, and why. If employees are becoming overloaded tasks can easily be routed to others, automatically or manually. Now you won’t just have to look at the amount of paper on each person’s desk to see their workload!

Once work on any information is complete, instead of typing it into the Line of Business system, it can easily be imported or integrated into it. Stellant also offers a number of options to increase the level of integration with Line of Business systems such as SAP and Oracle.

By enabling you to automatically route and manage transaction information such as purchase orders, claims, invoices and applications, eCom can help you expand the office to virtually anywhere, so you’re no longer tied down a particular – possibly expensive – location for all tasks.

How user-friendly are these business process management solutions? Very. They look and behave like the sophisticated, open workflow applications that your staff will be familiar with. Our Business Process Management Solutions are robust and can be customised to any processing environment with minimal development.

Moreover, they incorporate flexible, scalable integration tools that can be used to workflow-enable third party applications.

Key points:

• Move manual business processes to electronic.
• Streamline manual business processes through electronic automation.
• Automate previously manual database and system lookups.
• Move manual information around electronically.
• Notify users electronically of tasks requiring attention.
• Ability to set concrete employee KPIs.
• Monitor and manage business process performance through a dashboard.