Industries and case studies

Government

Property profiling
Policies and procedures management
Forms processing
Case management
Document scanning
Inter-agency collaboration
Council and meeting minutes
Permits and applications
Intelligence report processes
Secure multi-format delivery
Document reduction
Engineering maps/drawings
Billing
Tax information
Court imaging
Police records Despite popular perception, government organisations are under as much pressure as commercial enterprises to work effectively and efficiently.

Many of the challenges are similar too. Reduce costs. Improve internal efficiencies. Provide better customer service. Create better access to information throughout the organisation.

Other challenges are specific to government organisations. A city council, for example, spends a lot of time checking and approving or declining applications for building and other work. This generates huge volumes of documents – tens of millions in some cases – that must be archived for decades and made available to a number of people throughout the organisation.

eCom solutions can help you:

Reduce operating costs by replacing old systems with streamlined electronic processes.

Speed up access to critical information.

Streamline the decision making process in relation to this information.

Automate manual processes with forms, documents and paper, cutting the time required on these by 50% or more.

Improve collaboration and information exchange between departments.

Tap the power of Electronic Content Management to combine content, process and connectivity to enable faster and more informed, decision making at all levels.

Trigger a date or react to specific events, enabling faster response to change and more accurate, timely decisions.

Our solutions integrate comfortably with all major enterprise and legacy data systems. Security is a given, as is solid backup of mission-critical information.